Huston we have a problem….

[raden92]

if it broke on the shipping, I guess there is not a chance you contact the seller for a guarantee.

[prj]

The correct thing to do is:

1. Open a dispute on paypal with "item not as described".
2. Provide pictures.

The shipping on eBay is ALWAYS the seller's responsibility. It is not your problem.
Most likely PayPal will instruct you to return the item - do so, and after you return it and upload proof of postage, you will get all your money back.

BTDT.

[sergio]

It has a garantee, but to be activated i must have a damage report made by the Company that delivered the item; but they don't want to do it. I called a lawyer....let's whait and see.....

[sergio]

I also thought doing that but was not sure it could be done....

[quattrostyle]

Badly packed I presume?

Need to come back to this, I sent two parcels with headlights in one month and both got there f*cked up. I did pack it well...very frustrating.

[Vorsprung durch Technik]

This is odd or very unlucky as i posted 2 minters (headlamps) a couple years ago to a UK buyer and had no problem with glass. I just sent a £1.5k pair of speakers weighing 30kg to germany with no problems via UPS. The metal drivers are very thin and very venerable much more so than glass but still no problem. I have a Pink Triangle record player on its way right now to Kuala lumpur Malaysia now that is delicate!

For anyone doing this always pack up what you would consider to be well over the top.Use boxes big enough to allow lots of packing around the item plus very strong 3 ply cardboard,free from your local recycling centre and double box expensive venerable items with lots of polystyrene slabs/chips as i find it saves more hassle than it takes to pack in the first place. Might be boring for some but it's best to be prudent one of the reasons why our beloved audis were bought new by intelligent prudent types in the 80's.

[quattrostyle]

I have sent a couple of headlights to the USA a couple of years ago, arrived safe and sound...been unlucky twice now I guess. Last time insured shipping, will see how it ends